{"id":256647,"date":"2025-11-20T10:24:14","date_gmt":"2025-11-20T10:24:14","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/synaplan-ai-support-chat\/"},"modified":"2025-11-20T10:24:57","modified_gmt":"2025-11-20T10:24:57","slug":"synaplan-ai-support-chat","status":"publish","type":"plugin","link":"https:\/\/hr.wordpress.org\/plugins\/synaplan-ai-support-chat\/","author":23383419,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.10","stable_tag":"1.0.10","tested":"6.8.5","requires":"5.0","requires_php":"7.3","requires_plugins":null,"header_name":"Synaplan AI Support Chat","header_author":"metadist GmbH","header_description":"Integrate Synaplan AI support chat widget into your WordPress site with a wizard-style setup procedure. 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This plugin provides a seamless wizard-based setup that creates a fully functional AI chat assistant in minutes.<\/p>\n\n<h4>Key Features<\/h4>\n\n<ul>\n<li><strong>Easy Setup Wizard<\/strong> - Step-by-step configuration process<\/li>\n<li><strong>AI-Powered Chat<\/strong> - Intelligent responses using advanced AI models<\/li>\n<li><strong>Knowledge Base Integration<\/strong> - Upload documents (PDF, DOCX) to enhance AI knowledge<\/li>\n<li><strong>Customizable Widget<\/strong> - Adjust colors, position, and behavior to match your brand<\/li>\n<li><strong>Mobile Optimized<\/strong> - Responsive design for all devices<\/li>\n<li><strong>Secure<\/strong> - WordPress site verification and encrypted communication<\/li>\n<li><strong>No Email Confirmation<\/strong> - Instant activation for WordPress users<\/li>\n<li><strong>File Search<\/strong> - AI can search uploaded documents to answer questions<\/li>\n<\/ul>\n\n<h4>How It Works<\/h4>\n\n<ol>\n<li><strong>Install &amp; Activate<\/strong> the plugin<\/li>\n<li><strong>Run the Setup Wizard<\/strong> - Enter your email and create a password<\/li>\n<li><strong>Configure Widget<\/strong> - Choose colors, position, and welcome message<\/li>\n<li><strong>Upload Documents<\/strong> (Optional) - Add PDFs or DOCX files for AI to reference<\/li>\n<li><strong>Done!<\/strong> - Your AI chat widget is now live on your site<\/li>\n<\/ol>\n\n<h4>Perfect For<\/h4>\n\n<ul>\n<li><strong>Customer Support<\/strong> - Answer common questions automatically<\/li>\n<li><strong>Sales Assistance<\/strong> - Help visitors find products and information<\/li>\n<li><strong>Knowledge Base<\/strong> - Provide instant access to documentation<\/li>\n<li><strong>Technical Support<\/strong> - Guide users through troubleshooting<\/li>\n<li><strong>Lead Generation<\/strong> - Engage visitors and collect inquiries<\/li>\n<\/ul>\n\n<h4>Advanced Features<\/h4>\n\n<ul>\n<li><strong>Full Dashboard Access<\/strong> - Manage everything at app.synaplan.com<\/li>\n<li><strong>API Key Management<\/strong> - Click-to-reveal secure API key in WordPress admin<\/li>\n<li><strong>File Manager<\/strong> - Organize and manage your knowledge base documents<\/li>\n<li><strong>Prompt Customization<\/strong> - Define AI behavior and personality<\/li>\n<li><strong>Multiple Languages<\/strong> - Support for 12+ languages<\/li>\n<li><strong>Analytics<\/strong> - Track conversations and performance<\/li>\n<\/ul>\n\n<h3>Additional Information<\/h3>\n\n<h4>Requirements<\/h4>\n\n<ul>\n<li>WordPress 5.0 or higher<\/li>\n<li>PHP 7.3 or higher (compatible with PHP 7.3, 7.4, 8.0, 8.1, 8.2, 8.3+)<\/li>\n<li>HTTPS enabled (recommended)<\/li>\n<\/ul>\n\n<h4>Support<\/h4>\n\n<ul>\n<li><strong>Email:<\/strong> support@synaplan.com<\/li>\n<li><strong>Website:<\/strong> <a href=\"https:\/\/www.synaplan.com\">https:\/\/www.synaplan.com<\/a><\/li>\n<li><strong>Dashboard:<\/strong> <a href=\"https:\/\/app.synaplan.com\">https:\/\/app.synaplan.com<\/a><\/li>\n<\/ul>\n\n<h4>Privacy<\/h4>\n\n<p>This plugin connects to Synaplan's external API (app.synaplan.com) to provide AI chat functionality. When you use this plugin:<\/p>\n\n<ul>\n<li>User conversations are sent to Synaplan servers for AI processing<\/li>\n<li>Uploaded documents are stored and processed on Synaplan servers<\/li>\n<li>WordPress site verification tokens are exchanged during setup<\/li>\n<li>No personal data is collected without user consent<\/li>\n<li>View our privacy policy at <a href=\"https:\/\/www.synaplan.com\/privacy\">https:\/\/www.synaplan.com\/privacy<\/a><\/li>\n<\/ul>\n\n<h4>Credits<\/h4>\n\n<p>Developed by <a href=\"https:\/\/www.metadist.de\">metadist GmbH<\/a> for <a href=\"https:\/\/www.synaplan.com\">Synaplan<\/a> - AI-powered business solutions.<\/p>\n\n<!--section=installation-->\n<h4>Automatic Installation<\/h4>\n\n<ol>\n<li>Go to <strong>Plugins<\/strong> \u2192 <strong>Add New<\/strong> in your WordPress admin<\/li>\n<li>Search for \"Synaplan AI Support Chat\"<\/li>\n<li>Click <strong>Install Now<\/strong> and then <strong>Activate<\/strong><\/li>\n<li>Follow the setup wizard<\/li>\n<\/ol>\n\n<h4>Manual Installation<\/h4>\n\n<ol>\n<li>Download the plugin ZIP file<\/li>\n<li>Go to <strong>Plugins<\/strong> \u2192 <strong>Add New<\/strong> \u2192 <strong>Upload Plugin<\/strong><\/li>\n<li>Choose the downloaded ZIP file and click <strong>Install Now<\/strong><\/li>\n<li>Click <strong>Activate Plugin<\/strong><\/li>\n<li>Follow the setup wizard<\/li>\n<\/ol>\n\n<h4>After Activation<\/h4>\n\n<ol>\n<li>Navigate to <strong>Synaplan AI Support Chat<\/strong> in your WordPress admin menu<\/li>\n<li>Complete the 4-step setup wizard:\n\n<ul>\n<li><strong>Step 1:<\/strong> Create your account (email &amp; password)<\/li>\n<li><strong>Step 2:<\/strong> Configure widget appearance and behavior<\/li>\n<li><strong>Step 3:<\/strong> Upload knowledge base files (optional)<\/li>\n<li><strong>Step 4:<\/strong> Review and complete<\/li>\n<\/ul><\/li>\n<li>Your chat widget is now active on all pages!<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id='do%20i%20need%20a%20synaplan%20account%3F'><h3>Do I need a Synaplan account?<\/h3><\/dt>\n<dd><p>The setup wizard automatically creates your Synaplan account during installation. No separate registration needed!<\/p><\/dd>\n<dt id='is%20email%20confirmation%20required%3F'><h3>Is email confirmation required?<\/h3><\/dt>\n<dd><p>No! WordPress plugin users are instantly activated without email confirmation.<\/p><\/dd>\n<dt id='how%20do%20i%20customize%20the%20ai%20responses%3F'><h3>How do I customize the AI responses?<\/h3><\/dt>\n<dd><p>You can customize AI behavior at <a href=\"https:\/\/app.synaplan.com\/index.php\/prompts\">app.synaplan.com<\/a> using the Prompts Manager.<\/p><\/dd>\n<dt id='can%20i%20upload%20more%20documents%20later%3F'><h3>Can I upload more documents later?<\/h3><\/dt>\n<dd><p>Yes! Visit the <a href=\"https:\/\/app.synaplan.com\/index.php\/filemanager\">File Manager<\/a> to add more documents anytime.<\/p><\/dd>\n<dt id='where%20is%20my%20api%20key%3F'><h3>Where is my API key?<\/h3><\/dt>\n<dd><p>Your API key is displayed in the WordPress admin dashboard. Click \"Show API Key\" to reveal it.<\/p><\/dd>\n<dt id='is%20my%20data%20secure%3F'><h3>Is my data secure?<\/h3><\/dt>\n<dd><p>Yes! All data is encrypted and transmitted over HTTPS. Your conversations and documents are private and secure.<\/p><\/dd>\n<dt id='what%20file%20formats%20are%20supported%3F'><h3>What file formats are supported?<\/h3><\/dt>\n<dd><p>PDF and DOCX files are supported for the knowledge base.<\/p><\/dd>\n<dt id='can%20i%20customize%20the%20widget%20appearance%3F'><h3>Can I customize the widget appearance?<\/h3><\/dt>\n<dd><p>Yes! You can customize colors, position, welcome message, and more from the Settings page.<\/p><\/dd>\n<dt id='does%20it%20work%20on%20mobile%20devices%3F'><h3>Does it work on mobile devices?<\/h3><\/dt>\n<dd><p>Yes! The widget is fully responsive and optimized for all devices including smartphones and tablets.<\/p><\/dd>\n<dt id='can%20i%20use%20this%20on%20multiple%20sites%3F'><h3>Can I use this on multiple sites?<\/h3><\/dt>\n<dd><p>Yes! Each WordPress site gets its own configuration and can use the same or different Synaplan accounts.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.10<\/h4>\n\n<ul>\n<li><strong>Contributors Update<\/strong>: Added all WordPress.org usernames to contributors list<\/li>\n<li><strong>Version Consistency<\/strong>: Updated version numbers across all files<\/li>\n<li><strong>Enqueue Compliance<\/strong>: Converted inline scripts to wp_add_inline_script() for proper WordPress standards<\/li>\n<li>No functional changes - plugin works identically<\/li>\n<\/ul>\n\n<h4>1.0.6<\/h4>\n\n<ul>\n<li><strong>WordPress.org Compliance<\/strong>: Final review compliance updates<\/li>\n<li><strong>Contributors List<\/strong>: Updated to WordPress.org username format<\/li>\n<li><strong>Code Quality<\/strong>: Enhanced sanitization and escaping throughout<\/li>\n<li><strong>Enqueue Standards<\/strong>: All scripts and styles properly enqueued using WordPress standards<\/li>\n<li><strong>HTTP API<\/strong>: Using WordPress HTTP API instead of cURL<\/li>\n<li><strong>Security<\/strong>: Improved input validation and output escaping<\/li>\n<li>No functional changes - plugin works identically<\/li>\n<\/ul>\n\n<h4>1.0.5<\/h4>\n\n<ul>\n<li><strong>Metadata Corrections<\/strong>: Updated author attribution to metadist GmbH<\/li>\n<li><strong>URL Corrections<\/strong>: Fixed GitHub repository URLs to metadist organization<\/li>\n<li><strong>Documentation Links<\/strong>: Updated to correct documentation URLs<\/li>\n<li>No functional changes - plugin works identically<\/li>\n<\/ul>\n\n<h4>1.0.4<\/h4>\n\n<ul>\n<li><strong>PHP Compatibility<\/strong>: Now supports PHP 7.3, 7.4, and 8.x<\/li>\n<li><strong>Graceful Degradation<\/strong>: Added runtime PHP version check with clear error messages<\/li>\n<li><strong>Broader Compatibility<\/strong>: Enables installation on more hosting environments<\/li>\n<li>Improved version detection and plugin activation handling<\/li>\n<\/ul>\n\n<h4>1.0.3<\/h4>\n\n<ul>\n<li>Complete wizard flow with site verification<\/li>\n<li>Automatic user creation with instant activation<\/li>\n<li>API key generation and management<\/li>\n<li>Knowledge base file upload and vectorization<\/li>\n<li>Prompt configuration with file search<\/li>\n<li>Widget configuration saved to database<\/li>\n<li>Click-to-reveal API key in dashboard<\/li>\n<li>Full WordPress.org compliance<\/li>\n<li>Security improvements and proper escaping<\/li>\n<li>Plugin renamed to \"Synaplan AI Support Chat\"<\/li>\n<\/ul>\n\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Initial wizard implementation<\/li>\n<li>Basic widget integration<\/li>\n<li>API authentication<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Bug fixes and improvements<\/li>\n<li>Better error handling<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<li>Basic chat widget functionality<\/li>\n<\/ul>","raw_excerpt":"Integrate Synaplan AI support chat widget into your WordPress site. 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